Fair Haven Cloud
Knowledge Base
Reseller Platform documentation for system owner, resellers, and hotspot customers.
Getting Started Roles & Permissions Reseller Operations Routers & Hotspots Payments (EcoCash / Pesepay) Vouchers Troubleshooting
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Troubleshooting

AAA sessions not updating
How to diagnose stale session dashboards.
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Login loops (customer)
Checklist for customers stuck in captive login loops.
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Payment issues
Diagnosis for pending, failed, or delayed payment completion.
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